Policy and warranty

Sports aux Puces longueuil makes it a duty to satisfy its customers. We commit ourselves to exchange or refund if the product does not meet your expectations if it meets the conditions mentioned below.

This website is the property of Sports aux Puces Longueuil. The information, products, services and prices are only applicable at Sports aux Puces Longueuil, located at 3919 taschereau.

Return and refund policy

-All refunds must be accompanied by the invoice.

-Articles must be in their original packaging and free of wear.

-Refund within 10 days following purchase.

-Exchange within 30 days following purchase.

-Return fees are assumed by the customer.

Warranty Policy

-The manufacturer warranty covers manufacturing defects.

-Products send in for warranty must be accompanied by the invoice.

-The article, according to the decision of the company, may be replaced, exchanged by a product of equivalent or higher, repaired or credited.

-The warranty process may take from two to six weeks.

-Shipping and handling fees are covered by Sports aus Puces Longueuil uppon presentation of the invoice within the first year of purchase.

Pricing errors

Sports Aux puces Longueuil strives to ensure that all the information provided on the site sportsauxpuceslongueuil.com are up to date and accurate. However, it is possible that misprints, errors, inaccuracies, omissions or other occur. Sports Aux Puces Longueuil reserves the right to modify the products, prices, descriptions and services advertised and this, at any moment and without notice. Also, note that some images of products are displayed for informational purposes only and may differ from the products in store. The prices displayed on the web site are in Canadian dollars and applicable taxes are extra. The prices of the products on the site may differ from prices in the store. In addition, some promotions are exclusive to online purchases and may not be applied on in-store purchases. Sports Aux Puces Longueuil cannot guarantee that products and services advertised on the Web site will be available for future orders. Sports Aux Puces Longueuil reserves the right to reject, correct, cancel or terminate any order, including orders accepted, for whatever reason and to limit the quantities of the products and services available for sale.

Confidentiality

You can browse anonymously our website, however, in order to purchase products on our website, you may be prompted to enter personal information such as your name, email address, mailing address, phone number or credit card information. We use this information to create your account. The information gathered on the site remains strictly confidential. However, in the processing of your order, it may be necessary to verify personal information with your credit card prior to accepting your order. No information will be used for other reasons without your prior consent.

Online purchase, delivery and in store pick-up

We reserve the right to limit the quantities available, and the right, at any time, to reject, correct, cancel or terminate any order for any reason. If the price displayed on our web site of any article commissioned by you is incorrect, we will offer you the possibility to place your order at the corrected price. Orders will be shipped within 2 business days. Please take note that the delivery address must be the same as the billing address. In the contrary case, please communicate with us so that we can proceed with your order. The time of delivery may vary depending on the region of where the item is shipped. When you pick up an order in store, you must provide a copy of the invoice, the credit card used to purchase and a piece of identification. Note that only the person who made the purchase can be present in the store to claim its purchase. Note that a delay of up to 24h may be required for the preparation of your order.

Shipping

-Free shipping in most places in Canada on order of more than 150$.

-We ship with Canada poste when available, shipping within canada usually takes 2-5 days.

-Some restrictions apply -Some products of dimension outside of the standard are not eligible for the Free delivery (ex: bikes, skis etc..)

-Some remote areas are not eligible for Free shipping.

-If a product is missing in your order or damage you have a time of 1 week following the date of receipt of your order. We keep the right to repair, replace or refund any missing product or damage during transport and this withing 30 days following the request.

Sports Aux Puces Longueuil ships worldwide!

For any information concerning our privacy statement, please contact us by e-mail at sportsauxpuces@acomba-ecommerce.com.

Send us your complete contact information by e-mail at Info@saplongueuil.com and we will be pleased to send you a shipping quote.